Last updated: August 2026
Eligibility Most unused items in original condition may be refunded within 30 days of delivery. Final-sale or personalized items may be excluded and will be labeled on the product page.
Process 1. Contact support@fliemart.com with your order ID 2. Receive return instructions 3. Ship the item back using a trackable method 4. After inspection, refunds are issued to the original payment method
Timing Refunds typically appear within 5–10 business days after approval, depending on your bank or card issuer.
Damaged or incorrect items If something arrives damaged or wrong, contact us within 7 days with photos — we will prioritize a refund or replacement.
Last updated August 29, 2026